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Description

Dealing with poor performance is an emotive issue. It is perhaps not surprising, therefore, that many organisations fail to address it.

Overview

Course programme in detail

By the end of the course, delegates will:
- Understand the concept of “satisfactory behaviour and performance” so they can communicate expectations to their teams and to individuals.
- Develop the knowledge and skills to evaluate employee performance and behaviour in a fair and consistent way
- Understand the process of corrective interventions, from counselling through to formal disciplinary hearing
- Know what information to record throughout the process of managing unsatisfactory performance or conduct
- Be able to carry out confidently the key stages in effective management of performance; recognition and reward, and corrective actions – including disciplinary hearings.

Outcome

The course aims to provide delegates with an understanding of the legal and procedural aspects of performance management, and give them the confidence and knowledge to use the full range of corrective actions available to them in managing the performance and conduct of team members.

The course is suitable for managers and team leaders who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.

Additional Information

Lunch and refreshments are provided as part of this course.

Please note, there is no requirements for delegates to bring any stationery or IT equipment unless otherwise stated in joining instructions.

This course is being delivered in collaboration with our training partner, Challenge Consulting and will be held at their purpose-built training centre in Nottinghamshire and is limited to a maximum of 12 delegates.

This event is available for: Members and Non Members

9:30am - 4:30pm

Challenge Consulting, Nottingham, NG14 6EH

Select your tickets

Members must Sign in / Register to purchase member only tickets

Price Type

Clear

*All our business prices are excluding VAT at 20%.

For further information on this event, please contact Business Training Team on 0333 320 0333 or email business.training@emc-dnl.co.uk

Presenters & Panelists

Challenge Consulting

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Managing poor performance

Description

Overview

Outcome

Additional Information

Presenters & Panelists

Challenge Consulting

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