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Description

Often individuals are promoted as they are good workers and find themselves suddenly in charge of those who previously worked alongside them previously. The course is for anyone who finds themselves struggling to establish themselves as a team leader or supervisor.

Overview

Course programme in detail

• Identify what the company/team/customer expects of the supervisor, and recognise the suitability of their current relationship with their staff members.
• Deal with authority, responsibility, & being accountable.
• Describe their current leadership style and be able to identify appropriate circumstances to adapt this to assert authority in the right way.
• Know how to avoid claims of favouritism and being drawn into conflicts and inappropriate situations.
• Understand the importance of clear goals for teams and individuals and how to set and communicate these.
• Know how to approach 'difficult' conversations with staff in the right way to get results.

Outcome

The course is designed to provide you with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.

This course is for anyone who finds themselves struggling to establish themselves as a team leader or supervisor, or where they find their authority is challenged by team members.

Additional Information

Lunch and refreshments are provided as part of this course.

Please note, there is no requirement for delegates to bring any stationery or IT equipment unless otherwise stated in the joining instructions.

The course is being delivered in collaboration with our training partner, Challenge Consulting and will be held at their purpose-built training and conference centre in Nottinghamshire and is limited to a maximum of 12 delegates.

This event is available for: Members and Non Members

9:30am - 4:30pm

Challenge Consulting, Nottingham, NG14 6EH

Select your tickets

Members must Sign in / Register to purchase member only tickets

Price Type

Clear

*All our business prices are excluding VAT at 20%.

For further information on this event, please contact Business Training Team on 0333 320 0333 or email business.training@emc-dnl.co.uk

Presenters & Panelists

Challenge Consulting

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Friend to Supervisor - establishing authority

Description

Overview

Outcome

Additional Information

Presenters & Panelists

Challenge Consulting

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