Workshop

Creating a CRM, parts 1 & 2

Digital & IT

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Description
This workshop is open to businesses in Leicester and Leicestershire.

Customer Relationship Management (CRM) systems are designed to help businesses manage their customer data and interactions. In this two-day workshop, you’ll learn all about CRM systems and how you can use them to improve your customer relationships.

Are you looking for ways to create and maintain lasting relationships with your clients? Do you want to be able to use your customer database to target the right customers and promote relevant products and services?

CRM software can give you the tools you need to make the most of your customer data. With a good CRM system, you can develop long-lasting customer accounts, get a better understanding of your customer base, and target your marketing more effectively.

So if you’re ready to take your customer relationships to the next level, a CRM system could be just what you need. Get in touch to find out more about our workshop and how we can help you get the most out of your customer data.

**This is a two-day workshop taking place on Tuesday 28th and Wednesday 29th March. By booking you are confirming your attendance on both dates.

Who Should Attend?

This workshop is for small business owners and marketing professionals who want to learn how to set up a CRM for their business. No prior knowledge of CRMs is required.
Overview
What we will cover:

-Getting started with CRM systems
-How to choose the right CRM system for your business
-Using CRM systems to manage customer data
-Using CRM systems to store customer interactions
-Using CRM systems to target your marketing more effectively
Outcome
By attending this webinar, you will gain:

-A clear understanding of how CRM systems work and how they can benefit your business
-A plan for implementing a CRM system for your business
-A plan for making the most of your CRM system.
Additional Information

This presentation is delivered in partnership with Business Gateway Growth Hub and Broadhurts Digital and is part-funded by the European Regional Development Fund. Places are limited and priority will be given to trading SMEs based in Leicester and Leicestershire.


Please note: This event is fully funded and FREE for you to attend. In return, we ask for a few minutes of your time to complete an SME Enrolment form, if your business has not already done so. Only one form per business is required. Without a completed form we cannot guarantee your place on this or future Business Gateway events. Further details will be provided upon booking.

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